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Making independent living
Starting with 4 simple steps…
1. Sign in or register with Home Chef
2. Choose your delicious meals
3. We’ll deliver to your door
4. Reheat and enjoy
Why our meals are different!
Getting delicious meals delivered to your home has never been easier!
Orders must be placed no later than 11am, TWO business days prior to your designated delivery day, and can easily be ordered over the phone or on our website.
No lock-in contracts
Home Chef orders come with no lock-in contracts. You can order weekly, fortnightly, monthly, or just as needed. The minimum order is $66.00, which is equivalent to five regular size meals.
We deliver to some regional WA areas
Home Chef is constantly expanding to serve more of the community. While our state is vast and it can be challenging to reach everyone, we’re always exploring new delivery areas. To see if we can deliver to you, please visit our Deliveries page or contact our Customer Care Team.
Ordering online
For online orders, you’ll first need to create a Home Chef account by providing a few details, including your name, delivery address, and preferred contact information. You can then browse our wide range of meals, select your preferred size and quantity, and add them to your cart.
Once you’re ready, complete your order by choosing one of the available payment methods. Orders must be submitted by 11am, at least two business days prior to the delivery day. When your order is successfully completed, you will receive a confirmation email.
Please note, a one-off $6 administration fee applies to new customers to allow us to set you up in our system.
Don't feel comfortable ordering online?
If you don’t feel comfortable ordering online then we have a couple of other options too.
Customers have the option to call our Home Chef office on (08) 9378 2544 to set up a new account and place their order, no later than 11am, TWO business days prior to your delivery day.
Once customers have set up an account either online or by phoning our Home Chef office, orders can be emailed to orders@homechef.com.au. Please specify the customer name, delivery address, contact number, payment method and the date you want the delivery as per our standard delivery schedule.
We also have an option for those who need a little more assistance with ordering. Customers can set up regular permanent orders of up to 4 rotating menus, so that you don’t need to organise your orders ongoing, and only need to contact us when you want to put your order on hold. Call our Customer Care Team to set up permanent and rotating menu options.
We accept Visa & Mastercard payments
When you order over the phone or online, all credit card details are encrypted and represented as a CommBank Card Token stored on your customer profile, so no personal information is accessible or saved at any time. We are only able to accept Visa and Mastercard payments, cards without these symbols cannot be accepted (this includes American Express).
If you have any queries or concerns about paying, please feel free to contact our Customer Care Team and we can organise another option for you.
Corporate Customers & Bulk Orders
We can also arrange corporate and bulk orders for organisations that require it. Please get in contact with us if you wish to organise a larger order.
Call or email our Office.
Ph: (08) 9378 2544
Email: orders@homechef.com.au
Frequently Asked Questions
If you have any questions or issues, feel free to call our Customer Care Team on (08) 9378 2544 and they will answer any questions or try to solve any issues.
No, you are not required to sign any contracts. If you like the meals (and we know you will!) you can re-order when you need more.
Yes, anyone can order whether you are a senior, managing a chronic disease, disabled, blind, recuperating at home, trade and FIFO worker, office worker, busy mum, carer, a community, or religious organisation, or even a student.
Yes, there is a minimum order of $66.00. This is equivalent to 5 regular meals.
Yes, if requested, our Customer Care Team will do their best to contact you to remind you when it’s time to place your next order and take your order if required. Please keep in mind, however, that sometimes this is not possible due to circumstances out of our control.
Home Chef needs to be contacted before 11:00am TWO DAYS PRIOR to day of delivery by phone at (08) 9378 2544 to change or cancel an order. A late Cancellation Fee of $16.00 may apply to orders that are not cancelled prior to this time. Changes cannot be made on the same day or day before your order is being delivered.
Yes. The contents are completely recyclable. You should check with your local shire to check you are recycling the materials properly. We continually look for ways to improve our packaging, so please note that these materials are subject to change.
$6 Account establishment fee (once off initial fee for new customers).
$16 Late cancellation fee may apply to orders cancelled less than 24 hours prior to delivery day.
Esky charges of $10.56 for a regular or $13.64 for a large will apply if any esky has not been left out when no one is home to receive the order.
Delivery fees apply for Regional areas: Zone 1 = $12.50 and Zone 2 = $16.50. Please contact our Customer Care Team for more information.